Delete account and data
You can request deletion of your Boatspace account and associated personal information. Requests are handled by Brahl Solutions AB, company registration number 559270-4166. You do not need to sign in or have the app installed.
How to send a request
- Email info@bahlsolutions.se from the address associated with your account. Use “Boatspace – delete account” as the subject.
- Tell us whether you want to delete the whole account or specific personal information. Include your marina if the account is used for work.
- We verify that the request is yours and respond. If you no longer have access to your account email, you can still contact us for help verifying your identity.
The link opens your email application. No request is sent until you send the email yourself. Do not include passwords, sign-in codes or identity documents in your first message.
What is deleted and what may be kept?
The request covers your account and associated personal information, such as profile and contact details. We also assess photographs, comments, uploaded documents and other information that identifies you. Information subject to deletion is removed or anonymised; the account is not merely paused.
Vessel service history, marina business records and information required for legal or security reasons may need to remain. This is assessed for each request. We explain what personal information is retained, why, and how its retention period is determined. If the marina controls the processing, we help direct your request to the right person. Backups may remain until replaced under the hosting provider’s retention cycle.
When will I hear back?
We respond without undue delay and normally within one month. If a request requires more time, we will explain why. Uninstalling the app does not delete your account.
Read more in our privacy policy.